If for any reason you are not completely satisfied with your purchase, please contact our customer service at 604 683 7444 (Monday to Friday 9:00 am to 5:00 pm) and simply return the purchased products within thirty (30) days of the delivery. We will be happy to credit your account for the amount of the purchase.
1192 Hamilton Street
We recommend that you return all products unopened and in the same condition in which they were delivered via Canada Post and that you send your return via Canada Post for your protection and to insure prompt delivery. We're sorry, but return shipping fees are not refundable.
If your package was damaged in shipment by the carrier, and its content rendered unusable, save the box and the merchandise and notify us immediately at 604 683 7444 (Monday to Friday 9:00 am to 5:00 pm). The carrier will be notified and the damaged package and the damaged items will be replaced.